Returns + Exchanges

We handle each order and sale with care.

All sales of original artwork are final. We stand behind the quality of our work and are confident that you will be satisfied with your new artwork.

We accept print exchanges only. If you receive a fine art print that is damaged, please contact us within 7 days of receiving your order and provide details and documentation of the damage. We will happily exchange your damaged print for a new one.

Thank you for collecting from Shawna Koontz Studio. We hope you enjoy your new piece of art for years to come.

Please email with any questions or concerns regarding your order and we will help you!