Privacy Policy
Last updated: September 2025
At Shawna Koontz Studio, I respect your privacy and am committed to protecting your personal data. This policy explains what data I collect, how I use it, and your rights under GDPR/AVG.
What I Collect
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Name, email address, shipping address, billing details (when you order from me).
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Email address (if you join my mailing list or waitlist).
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Website usage data (through Shopify, cookies, or analytics).
How I Use It
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To process and deliver your orders.
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To communicate with you about your order or subscription.
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To send you updates if you opted in (waitlist, newsletters, Mail Club).
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To comply with Dutch tax, accounting, and legal obligations.
How Long I Keep Your Data
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Order records: 7 years (Dutch tax law).
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Mailing list sign-ups: until you unsubscribe.
Third Parties
I only share data with trusted partners necessary to run my shop:
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Shopify (website + payment processor).
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Shipping carriers (PostNL, DHL, UPS).
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Email provider (Flodesk).
Your data will never be sold.