Privacy Policy

Last updated: September 2025

At Shawna Koontz Studio, I respect your privacy and am committed to protecting your personal data. This policy explains what data I collect, how I use it, and your rights under GDPR/AVG.

What I Collect

  • Name, email address, shipping address, billing details (when you order from me).

  • Email address (if you join my mailing list or waitlist).

  • Website usage data (through Shopify, cookies, or analytics).

How I Use It

  • To process and deliver your orders.

  • To communicate with you about your order or subscription.

  • To send you updates if you opted in (waitlist, newsletters, Mail Club).

  • To comply with Dutch tax, accounting, and legal obligations.

How Long I Keep Your Data

  • Order records: 7 years (Dutch tax law).

  • Mailing list sign-ups: until you unsubscribe.

Third Parties

I only share data with trusted partners necessary to run my shop:

  • Shopify (website + payment processor).

  • Shipping carriers (PostNL, DHL, UPS).

  • Email provider (Flodesk).

Your data will never be sold.